Car broken down on the way to visit family. Had car taken to Byrn’s. We understood that it was Christmas weekend so it would be the next week earliest. 12 days later they called and said they were not going to fix it cause our Subaru was too complicated. They took nothing off the car, just put it up on the rack and did some internet searching, and still charged us $50 and would not take my husband’s visa debit card.