This place is HORRIFIC. We have had the worst experience EVER with Clayton who works in the shop. They “rebuilt” our transmission and within 24 hours it broke again and they are currently refusing to pay for their mistakes (or even own up to them, for that matter). We live in Chicago and are now arguing with him from 8 hours away, and he is a huge jerk. I am contacting all of his superiors so they all know about his unprofessional attitude and horrible work on our car. We have currently been without a car for a month total. And they refuse to pay for a rental car for us, so we have incurred that expense on our own. I will NEVER, EVER buy another Ford car or use Coughlin Ford, and neither will my family and friends who live in Johnstown. They are undeserving of any stars.