I have spent thousands of dollars with this business. I spent $2,700 on my pickup. had intake gaskets installed. ran fine going back and forth to the pharmacy, grocery store etc. The first time I ran it up to highway speed the lifters started rattling on the James River bridge, no where to pull over. When I got the truck back, the owner opened the hood, as I followed him back in the service area he told the service writer to send someone down to Haley Ford and get the right oil filter for my truck that had only 90,000 miles on it. When they drained the fresh new oil it looked like a 1970’s metal flake paint job……I changed the oil in it for 10 years until I wasn’t physically able to……\r\nThey pretty much said sorry about your luck. they are the only people I trusted to even touch my vehicle…..I raised 3 children as a Class A Mack truck mechanic. I realize that people make mistakes, but should stand behind them….