Firestone repairs estimate of $2,600 (including $1,300 in parts). Googled up parts and found them available for a third the price at known auto parts stores. Ended up taking car to another shop where repairs were made at a total cost of $740 (parts and labor included). Such price gouging should be illegal.

I brought my vehicle to your company, Firestone, 4 times regarding one issue of an overheating engine because my company utilizes you all for our repairs for our rental cars. Each time I paid for a new repair that was supposed to fix the issue, now a total valued just under $2,000. Now the engine has damage and the vehicle is non functional. I have recently gotten the vehicle checked by its manufacturer and they have stated a quick replacement of a hose valued less than $10 would have saved my engine. Thank you Firestone for the worse auto repair service possible.