The personnel that I have spoken with in the past have been very courteous and knowledgable. However, I have been very disappointed with the service departments lack of communication and evasiveness. I have had my ATV in for repairs on the brakes since early May. I have had to contact them on three ocassions to find out what the status was and have been told each time that either they were having problems or waiting on parts. I have been really disappointed and fustrated with the service and at this point I could not recommend their service to anyone I know.