I’ll never EVER take my car back there again. I’ve been a loyal customer for well over 5 yrs and that went out the door.\r\nLong story short. I had an oil change done on my vehicle and that was it. Went to pick it up and within a quarter of a mile my car started to act up such as the oil light, engine light and white smoke blasting from the exhaust. I called Goodyear and they had a young tech drive up and inspect the vehicle. He insisted the oil was replaced and said there may be an under lying issue with my car. Had to get it towed back to the shop and guess what I was charged for the tow.. I had to talk to the head manager Adam Cutler to get a refund. \r\nMoving forward. My car was left in their hands for the next couple days and they insisted the car was fine.. I drove off and ran into the same EXACT issue. My car was not looked at bc I made sure to take a picture of the odometer for my records. Adam insisted that my car was test drove. ALL LIES. He said there may be a faulty ignition coil or spark plugs. I had them replaced and ran into the same exact problems.\r\nWith nothing getting handled I had my car towed to a dealership. Within 2hrs they were able to narrow down the cause.\r\nGOODYEAR NEVER CHANGED MY OIL. ALL THEY DID WAS TOP IT OFF!!!\r\nWith them doing that it flooded my whole engine. All my coils, spark plugs and exhaust were damaged. Moving forward… the dealership gave me a quote and I reached out to Adam Cutler to fix this problem. He nonchalantly basically shrugged it off and from there I personally had to make a claim with Goodyear on paying for the damages.\r\nMy car eventually got fixed but my car is no longer the same. Check engine light is on due to the damaged exhaust that Goodyear will not pay for.\r\nAll in all a basic oil change turned into a 3k bill. God knows how many other customers they ripped off by using these lazy tactics.\r\n\r\nThis was roughly 3 months ago and I have yet to even get a follow up from Adam Cutler. He should not be in the position he’s in.\r\n\r\nSTAY AWAY!!!