I highly rate the knowledge and service provided by the staff. They even corrected part of the blotched installation job on a car radio that Best Buy initially installed when Best Buy’s installation staff disconnected the in the ceiling DVD player. I had to replace Best Buy’s installed radio after only a little bit of over a year’s use when it totally died on me. I learned a lesson from all of that and went back to Sounds So Good Car Audio to install a replacement radio that has fantastically worked very well. I also had them install a remote car start on my RAV4 about 3 years ago that has worked flawlessly. They always take the time to answer any of your questions when you call or stop by their location.