My girlfriend’s car broke down on the way to the lake, so AAA towed us to this repair shop. We did know it was the alternator that was shot and possibly more, but when we were quoted $270 for just the part (not including labor) from O’Reilly, we knew we were about to get taken for a ride. They must have thought we had stupid written across our foreheads. We decided not to go with their service and had the car towed home. We went to O’Reilly’s and got the part we needed for $170 “which was their most expensive” and did the work ourselves. Fortunately that was the only problem and the car was fixed for under $200. If this is the same shop with the Sinclair gas station; (I’m almost certain it is) then we can’t help but wonder how much the total would have been. Do yourself a big favor to your checkbook and stay away!!

The people there are complete jerks, they are RUDE and don’t track anything. They are in this entirely for the money. Run! I went to another repair shop when they tried to upcharge me for a rental when I found out there are local parts available. run run run!!

i have taken my truck in 5 times for the brakes they told me it was other things and 1700 later and 4 months and the brakes still dont work. the sent me out with a bad alignment and it ate up my tires they will not pay for the tires i would never take a vehicle there i am having to sue them to get my money for thee tires

I had heard good things about Mike’s so we were having a check engine light issue. Took it in and they charged $1755.65 for the repair. I was shocked but if they were sure that that was the needed repair I was willing to pay. Five days later the same problem, took it back again and they claimed another $1500 repair was needed. This time I decided to get another opinion from the dealer. Turns out they had done the work they had charged for but that was not the problem. Even the repairs they wanted to do the second time were not the issue. The dealer charged $450. And the problem is solved. My complaint is they refused to stand behind their promise so I will never go back.